Microsoft Quick Assist is a free built-in Windows tool that enables secure remote assistance without the need for third-party software. Here’s how to access and utilize it effectively.

Why it stands out:

No extra software required — it’s already in Windows. Fast and simple — ideal for quick troubleshooting, setups, and support sessions. Secure by design — uses temporary PINs to ensure safe connections.

Quick Assist is a great reminder that sometimes, the most effective solutions are already within reach — we just need to use them.

Guide

Step 1: Launch Quick Assist

Option 1: Using Keyboard Shortcut

Press Ctrl + Windows Key + Q.

Option 2: Via Start Menu

Click the Start button. Type Quick Assist in the search bar. Select the Quick Assist app from the results.

Launching Quick Assist

Step 2: Provide Assistance

Open Quick Assist. Click on Help someone. Sign in with your Microsoft account if prompted. A 6-digit security code will be generated. Share this code with the person you’re assisting.

Providing Assistance

Step 3: Receive Assistance

Open Quick Assist. Enter the 6-digit code provided by the assistant. Click Submit. Click Allow to share your screen.

Step 4: Control Options

The assistant can choose to Take full control or View screen. The recipient will be prompted to Allow or Deny this request.

Microsoft video explaining how to access quick assist

IT isn’t just about having the answers — it’s about finding smarter, faster ways to get things done. These small, daily discoveries are what build real expertise.

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